RetroCloud

Privacy Policy

Last Updated: April 19, 2025

This Privacy Policy describes how RetroCloud ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

  • Your username
  • Your email address
  • A password (stored in encrypted form)

When you subscribe to our premium services, we may also collect payment information, which may include:

  • Credit card information (processed securely through our payment processors)
  • Billing address

1.2 Usage Information

We also collect information about how you use the Service, including:

  • Files you upload to the Service
  • Game save data you create
  • Log data (such as IP address, browser type, pages visited)
  • Device information (such as device type, operating system)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities in connection with the Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Service

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

3.1 With Your Consent

We may share your information with third parties when you explicitly authorize us to do so.

3.2 Service Providers

We may share your information with service providers who work on our behalf and need access to your information to provide their services to us. These service providers are contractually obligated to keep your information confidential and secure.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your files and game save data are stored securely and are only accessible to you through your account.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws.

If you delete your account, we will delete your personal information and files within a reasonable time period, unless we are required to retain it for legal reasons.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@example.com.